1. 14-Day Refund Guarantee
We stand behind the quality of Hjdrivesync, a service operated by HJcyberX. If you are not satisfied with your purchase for any reason, you are eligible for a full refund within 14 days of your initial purchase. We offer a 14-day "no-questions-asked" money-back guarantee in alignment with standard consumer protection and Paddle (our Merchant of Record) policies.
2. Eligibility for Refunds
To receive a refund, your request must be submitted to our support team within 14 days of the original purchase date. No complex technical qualifiers or proof of error are required to request a refund within this period.
3. Non-Refundable Scenarios
We do not issue refunds for requests made after the 14-day refund period has expired.
4. How to Request a Refund
To request a refund, please contact our support team at support@hjcyberx.com. Please include your email address and Paddle transaction ID/reference number. We will process your request promptly.
5. Processing Time
Once a refund is approved, it may take 3-5 business days for the funds to reflect in your bank account or on your credit card statement, depending on your financial institution and original payment method.